The DeLorme Weblog
Mapping, GPS, and GIS Technologies — We Bring Technology Down to Earth™
-
Recent Posts
Categories
Subscribe to this Blog
DeLormeGPS on Twitter
- @mechman11 Sorry, we're not going to be at Geocoinfest. Have a good time! 2 days ago
- @mumblyjoe All of our system requirements are listed in the Details & Specs tab on the web page for each of our GPS devices. 3 days ago
- @phxhawke It definitely takes a bit to make the switch. Once you do, using the 40 seems strange. 1 week ago
- @phxhawke Definitely get outside and give it a good workout. We'll expect your report when you return. 2 weeks ago
- Fast shipping! ;) RT @phxhawke: Got email about the limited time offer for PN-60w SE... 1 minute later, the actual unit arrives via UPS :) 2 weeks ago
Links to DeLorme
Archives
RSS Feed
Theme Contempt by Vault9.
Blog at WordPress.com.
The screen size of the pn-40 looks the same size as the pn-20 is that right? I returned my pn-20 because it was too small. I need at least a 3 inch screen other wise I would buy yours in other respects it looks superior to the competition.
I can’t seem to access the delorme web page, is it down?
Was out today, temp. was 8 degrees, and the buttons on the PN20 where so touchy that it would change screens with the slighets touch. I ran it against a Garmin Etrex Legend C, and sorry to say that the Delorme unit lost the sky view more times than the Garmin, maybe it is just my unit. Again the plastic clip that hold the media card in place broke, guess this was due to the cold. As for the PN40, it would be an
improvement to have added another button to LOCK out the other buttons, Buttons on both the 20 and the 40 are just to easy to hit and change, but then I use my GPS units for Search and Rescue, which does push the units to the extreme. One thing with ALL brands of 3-400 dollar units is that the manufactur was not thinking when they designed units, most do not work well unless kept in a horizontal plane. Someone needs to redesign a unit that when carried in a holster on your shoulder has a top mounted antenna, or at least one that has some angle to the antenna.
I like my pn-20 and all of it’s features, but I also like to have the latest and newest equipment.Why wouldn’t a company with great equipment and programs offer their costumers some kind of UPGRADE for the equipment they already have at about half the cost to buying all new gear when new ones come out?? It seems to me that the pn-20 and the latest pn-40 se are the same size, the programing is different. Why do I have to buy a new one, times are getting rough and I can’t afford a new pn-40. I’m sure there is a way the pn-20 can be brought up to date with the new pn-40 se softwear.
Ron Handke: The PN-Series devices use a patch antenna that gets the best signal when oriented horizontally as you’ve described. I do have good results with the new PN-40 when it is in my bird vest pocket or hunting jacket pocket and those orientations are move vertical like you need. I’ll add a feature request to our tracking system for the lock-out option that you described. Check in with Tech Support regarding your broken SD card latch, they will be able to talk through your options depending on the age of your device. Thanks for sharing your experience with us.
John Olenick: Our marketing director has responded to the upgrade request on our forum, please follow this link for more information: http://forum.delorme.com/viewtopic.php?t=15660
Thank you both for your comments.
Chip Noble
DeLorme
I bought a PN-20 a couple of years ago. We wanted to set it up to support my son on App Trail and me out west. It was a disaster. We bought all kinds of data sets from Delorme but could not get ANYTHING TO LOAD OR WORK PREOPERLY. We spent a lot of money for a bright yellow paper weight. The procedures were complex, and even when talked through them we had trouble and could not repeat what little success we had.
We are of average intelligence and technically savy. I am a physicist, my son is an engineer. We have at least six GPS units in cars, boats and handhelds. They are all Garmins. They are easy to load, easy to use and have performed flawlessly for many years. The claimed feature sets of the PN series exceed Garmins, but the Garmins at least can be used and are accurate.
To the point: I wanted the PN-20 to work, I might even try to forget our bad experience and look at a PN-40. For that to happen, I would need a humongous ammount of assurance that the rediculously complex loading procedures have been simplified and made user friendly. Unfortuneately, my intersts take me to the 4 Courners area of the country every chance I get. As expected: Little color aerial photo coverage of Utah and none for New Mexico. What the heck is that about? The missing coverage material is out there and available on Google Earth.
Anyway, I went to your site with high hopes. At least I am persistent.
I agree, Al. I’m a geographer, by way of 10 years experience as a surveyor. I get my PN-20 out a couple times a year and re-familiarize myself with the difficult procedures only to be disappointed again by its poor performance, convoluted software and serious lack of good imagery. What is the point?
Hi just wanted to ask if there are detailed maps and support available on the pn 40 for the uk. I really like the look of the unit and want to get away from garmin
thanks
steve
Support is available. Even in the UK!! : )
Browse to forum.delorme.com and you’ll get more than you can handle.
As for UK maps, I dunno. You could always move to the US…
Why suggest moving to the U.S. You can’t even get coverage for all of the United States, ie. Puerto Rico, the U.S. Virgin Islands, Hawaii, etc. even though they have all been maped by the U.S. government with USGS cartography. I have suggested several times to Delorme that they add this coverage to their web site but never even have received the courtesy of a reply.
What does it take to get a response from Tec Support?
I need another MapLibrary Key.
Please contact Customer Service via telephone.
http://www.delorme.com/customerservice/contactus.aspx
Thanks,
I’ll try them again.
I have downloaded the free Data Downloads in the past, but have since changed computers and upgraded Street Atlas USA and Topo USA. I can’t find the data downloads. I backed up the old computer and have everything on an external hard drive. What is the default location of the data downloads and the file extension? Thanks.
Mine are in C:\DeLorme Docs\Mobile Maps
How come your street map has the St Pamphile Qubebec border there and topo 8 doesn’t.I have sent in corrections a couple of times no help.I would you would want a topo map to be correct.I know it is there as I use it all the time. Since it end up in Maine I would think you would know.
I need to find out how coordinates can be entered into the PN40. When I called customer support was told it was by the key board. The users manual that is on line does not, unless I missed it, indicate how a coordinate can be entered to navigate to.
Any advice would be appreciated.
I Just purchased a PN-30. The learning curve is a bit steep, but so far happy with the GPS. Also bought a 1yr sub to the map library which was the reason I bought the GPS… great concept but very very poor bandwidth. I can cope with files per order limits and the 30 steps it take to download and transfer maps, but download speeds from less then 1k that rarely go above 10k are simply unacceptable. I can download anywhere else, anything else and at least get 50-500k or higher even on the slowest sites. It’s obvious that the DeLorme server is restricting bandwidth per download or address connected to. Fine to limit, but not to unacceptable limits. Come on DeLorme, this is 2010 and these files should take seconds to download, not hours. Hard to recommend this to others. Obvious from posts on the forum that all have the same gripe… so far DeLorme has done nothing which signals very poor customer service.
I hear you. Went through that about this time last year. I do believe part of the problem lies in the server, and another part in the number of data transfer requests it must receive. But I suspect the biggest problem lies in the routing to Maine. I used tracert and found that my request went through a helluvalota nodes, and the total transmission time was almost a second. Compare that to just a few milliseconds with other urls.
During the wee hours I did obtain data transfer rates approaching 500 KB, not particularly fast but things did move along. Along about mid-morning and just before noon, the transfer rates dropped to a tenth of that.
More of a Topo USA question, but I would love to be able to do range rings from a spot I click on on the map, and be able to specify the ring to ring distance, number of rings, and the unit of measurement (ie. miles, Km, meters, yards, feet). It would be nice on my PN20/40 as well.
Chip,
Where can I find the plug-in for connecting my PN-40 to my computer?
I did it once on my laptop, but now can’t find it for my desktop.
Please guide me in the right direction or just attach the plug in to my mailbox.
Thanks in advance,
Bert Nemcik
PS Love the PN-40. It just works.
Bert,
If you try to use Send to GPS at geocaching.com, the popup window will lead you to the download.
-Mike
I would like to know what models of your hand held gps’s have aerial imagery capability. I would also like to personally talk to one of your representatives. Please give me a phone number of someone that I may talk to.
All of our handheld GPS models support aerial imagery. You can call or email us with any questions: http://www.delorme.com/customerservice/contactus.aspx
I just pulled my PN-20 out after a year with no use. It was working fine until today, 19 June 2010, when I “UPDATED IT” with the 1.6 Firmware Update. It froze my PN-20 with Flash Updating on the screen at 13%. After an hour, I did it. Unplugged everything as I know of no file that takes an hour to update. Now, thanks to Delorme’s “update” I only get a white screen on startup now. I guess I am the Lone Ranger as I can find no one with the same problem. “However” on the same update page, they have an additional “identical” .exe file should the update “freeze” (hmm) blaming it on dirty contacts (yeah, right, I used to be in support as well) holding down the PWR button for 60 seconds and sang America the Beautiful to no avail. I am very…irritated and extraordinarily anxious if you know what I mean.
Does anyone have any suggestions? I think that the “additional” follow-up “update” says plenty.