Comments on: Categories http://blog.delorme.com Mapping, GPS, and GIS Technologies — We Bring Technology Down to Earthâ„¢ Sun, 15 Nov 2009 20:26:29 +0000 http://wordpress.com/ hourly 1 By: Richard LaBerge http://blog.delorme.com/categories/#comment-1954 Richard LaBerge Sun, 15 Nov 2009 20:26:29 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1954 How come your street map has the St Pamphile Qubebec border there and topo 8 doesn't.I have sent in corrections a couple of times no help.I would you would want a topo map to be correct.I know it is there as I use it all the time. Since it end up in Maine I would think you would know. How come your street map has the St Pamphile Qubebec border there and topo 8 doesn’t.I have sent in corrections a couple of times no help.I would you would want a topo map to be correct.I know it is there as I use it all the time. Since it end up in Maine I would think you would know.

]]> By: Tem Moody http://blog.delorme.com/categories/#comment-1856 Tem Moody Sat, 19 Sep 2009 18:51:45 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1856 I have downloaded the free Data Downloads in the past, but have since changed computers and upgraded Street Atlas USA and Topo USA. I can't find the data downloads. I backed up the old computer and have everything on an external hard drive. What is the default location of the data downloads and the file extension? Thanks. I have downloaded the free Data Downloads in the past, but have since changed computers and upgraded Street Atlas USA and Topo USA. I can’t find the data downloads. I backed up the old computer and have everything on an external hard drive. What is the default location of the data downloads and the file extension? Thanks.

]]> By: Chris Flaherty http://blog.delorme.com/categories/#comment-1819 Chris Flaherty Sun, 13 Sep 2009 21:39:10 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1819 I agree, Al. I'm a geographer, by way of 10 years experience as a surveyor. I get my PN-20 out a couple times a year and re-familiarize myself with the difficult procedures only to be disappointed again by its poor performance, convoluted software and serious lack of good imagery. What is the point? I agree, Al. I’m a geographer, by way of 10 years experience as a surveyor. I get my PN-20 out a couple times a year and re-familiarize myself with the difficult procedures only to be disappointed again by its poor performance, convoluted software and serious lack of good imagery. What is the point?

]]> By: Charlie Mineau http://blog.delorme.com/categories/#comment-1636 Charlie Mineau Sun, 28 Jun 2009 03:56:16 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1636 Thanks, I'll try them again. Thanks,
I’ll try them again.

]]> By: DeLorme http://blog.delorme.com/categories/#comment-1635 DeLorme Sun, 28 Jun 2009 00:44:40 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1635 Please contact Customer Service via telephone. http://www.delorme.com/customerservice/contactus.aspx Please contact Customer Service via telephone.
http://www.delorme.com/customerservice/contactus.aspx

]]> By: Charlie Mineau http://blog.delorme.com/categories/#comment-1634 Charlie Mineau Sat, 27 Jun 2009 23:23:17 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1634 What does it take to get a response from Tec Support? I need another MapLibrary Key. What does it take to get a response from Tec Support?
I need another MapLibrary Key.

]]> By: Curt Low http://blog.delorme.com/categories/#comment-1574 Curt Low Sun, 14 Jun 2009 18:50:08 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1574 Why suggest moving to the U.S. You can't even get coverage for all of the United States, ie. Puerto Rico, the U.S. Virgin Islands, Hawaii, etc. even though they have all been maped by the U.S. government with USGS cartography. I have suggested several times to Delorme that they add this coverage to their web site but never even have received the courtesy of a reply. Why suggest moving to the U.S. You can’t even get coverage for all of the United States, ie. Puerto Rico, the U.S. Virgin Islands, Hawaii, etc. even though they have all been maped by the U.S. government with USGS cartography. I have suggested several times to Delorme that they add this coverage to their web site but never even have received the courtesy of a reply.

]]> By: Skuddle http://blog.delorme.com/categories/#comment-1007 Skuddle Sat, 21 Feb 2009 03:42:39 +0000 http://delormegps.wordpress.com/?page_id=102#comment-1007 Support is available. Even in the UK!! : ) Browse to forum.delorme.com and you'll get more than you can handle. As for UK maps, I dunno. You could always move to the US... Support is available. Even in the UK!! : )

Browse to forum.delorme.com and you’ll get more than you can handle.

As for UK maps, I dunno. You could always move to the US…

]]> By: steve tandy http://blog.delorme.com/categories/#comment-941 steve tandy Wed, 04 Feb 2009 16:29:12 +0000 http://delormegps.wordpress.com/?page_id=102#comment-941 Hi just wanted to ask if there are detailed maps and support available on the pn 40 for the uk. I really like the look of the unit and want to get away from garmin thanks steve Hi just wanted to ask if there are detailed maps and support available on the pn 40 for the uk. I really like the look of the unit and want to get away from garmin
thanks
steve

]]> By: Al Seidel http://blog.delorme.com/categories/#comment-893 Al Seidel Sun, 18 Jan 2009 16:38:43 +0000 http://delormegps.wordpress.com/?page_id=102#comment-893 I bought a PN-20 a couple of years ago. We wanted to set it up to support my son on App Trail and me out west. It was a disaster. We bought all kinds of data sets from Delorme but could not get ANYTHING TO LOAD OR WORK PREOPERLY. We spent a lot of money for a bright yellow paper weight. The procedures were complex, and even when talked through them we had trouble and could not repeat what little success we had. We are of average intelligence and technically savy. I am a physicist, my son is an engineer. We have at least six GPS units in cars, boats and handhelds. They are all Garmins. They are easy to load, easy to use and have performed flawlessly for many years. The claimed feature sets of the PN series exceed Garmins, but the Garmins at least can be used and are accurate. To the point: I wanted the PN-20 to work, I might even try to forget our bad experience and look at a PN-40. For that to happen, I would need a humongous ammount of assurance that the rediculously complex loading procedures have been simplified and made user friendly. Unfortuneately, my intersts take me to the 4 Courners area of the country every chance I get. As expected: Little color aerial photo coverage of Utah and none for New Mexico. What the heck is that about? The missing coverage material is out there and available on Google Earth. Anyway, I went to your site with high hopes. At least I am persistent. I bought a PN-20 a couple of years ago. We wanted to set it up to support my son on App Trail and me out west. It was a disaster. We bought all kinds of data sets from Delorme but could not get ANYTHING TO LOAD OR WORK PREOPERLY. We spent a lot of money for a bright yellow paper weight. The procedures were complex, and even when talked through them we had trouble and could not repeat what little success we had.
We are of average intelligence and technically savy. I am a physicist, my son is an engineer. We have at least six GPS units in cars, boats and handhelds. They are all Garmins. They are easy to load, easy to use and have performed flawlessly for many years. The claimed feature sets of the PN series exceed Garmins, but the Garmins at least can be used and are accurate.
To the point: I wanted the PN-20 to work, I might even try to forget our bad experience and look at a PN-40. For that to happen, I would need a humongous ammount of assurance that the rediculously complex loading procedures have been simplified and made user friendly. Unfortuneately, my intersts take me to the 4 Courners area of the country every chance I get. As expected: Little color aerial photo coverage of Utah and none for New Mexico. What the heck is that about? The missing coverage material is out there and available on Google Earth.
Anyway, I went to your site with high hopes. At least I am persistent.

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